What to Do If You Have a Problem with Your Braces

Many orthodontic problems can be treated at home. Please watch the videos on how to deal with poking wires and use of wax on this site. If you are unable to resolve the problem using the advice listed here, please call us the next business day. If a problem happens on the weekend that is painful and you are unable to resolve it, please call the office at 972-966-2326 for instructions.

Please do not come directly to the office if you have a problem – by calling us, you will allow us to create a time to see you.

Typically, a broken bracket is not painful but can slide back and forth on the wire or slide off the wire completely if in the very back of the mouth. You may place wax over the bracket and wire if the area bothers you. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of an emergency, you may use fingernail clippers or a small wire cutter that has been washed and sterilized in alcohol. Please call our office the next business day so that we may schedule an appointment for you to have the bracket repaired. If your regular appointment is within 2 weeks, you may wait until your usual appointment and we will repair it then.

Sometimes, discomfort caused by a wire on your braces can be resolved by pushing the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or small wire cutter that has been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

If you have further questions or concerns, please feel free to contact Gronberg Orthodontics for further emergency info in Highland Village, Texas. Our orthodontists, Dr. Gronberg, Dr. Davis and Dr. Sugay would be happy to answer any questions you have.

Meet the

Dr. Kimberly Gronberg Dr. Lauren Davis and Dr. Charlene Sugay are eager to care for your smile.

Explore >

Meet the

Our wonderful team at Gronberg Orthodontics is caring and highly experienced.

Explore >

Tour Our

Take an inside peek at our facilities today from the comfort of your own home!

Explore >

For New

Save time at your first visit by completing our New Patient forms in advance!

Explore >